Privacy Policy
How your inquiry and task information is handled.
Last updated: July 9, 2026. This policy applies to inquiries and services provided through Your China Assistant.
Information Collected
When you contact Your China Assistant, you may provide your name, email, phone number, WhatsApp or WeChat account, city, service request, task details, supplier links, product links, addresses, documents, screenshots, photos, and payment or logistics information related to the task.
How Information Is Used
Your information is used to review task feasibility, provide quotations, communicate with you, coordinate local errands, contact suppliers or third parties when requested, arrange purchases or visits, provide updates, keep service records, and respond to follow-up questions.
Contact Form Provider
The contact form is processed by Formspree, which receives the information you submit so the request can be delivered and managed. Please review only the information necessary for an initial enquiry and avoid sending passwords or sensitive documents through the form.
Sharing
Information may be shared only when needed to complete your requested task, such as with suppliers, couriers, local offices, appointment contacts, property managers, local handlers, payment providers, or logistics providers. Your information is not sold.
Documents and Sensitive Details
Please send only documents and personal details that are necessary for the task. Do not send passwords, unnecessary financial records, or highly sensitive information unless it is required and the handling method has been confirmed.
Retention and Security
Service records may be retained for communication, accounting, dispute handling, and follow-up support. Reasonable steps are taken to keep information private, but no online communication method can be guaranteed to be completely secure.
Contact
For privacy questions or deletion requests, contact xiaoer.gr2507@gmail.com.